My Experience with Apple

So, first of all. I have always disliked Apple from afar. And I have valid empirical reasons for this, which I may post about if I get angry enough. But my brother purchased and iPod for my mother for her birthday, which was handed to me to fill with music (as the techish one). Now keep in mind this represents the first Apple product ever to enter my desk space, since I rejected Apple in HS after years of use.

Here is what has happened so far in attempting to use the iPod. All I want to do is put music onto it, a task that takes less then 2 minutes with my Sansa off brand player, or my Creative player.

I plug in the iPod.
W7 recognizes the iPod immediately, and give me access to its memory.

I attempt to drag and drop music onto the iPod.
The files copy, but will are not seen by the iPod.

I attempt to use Winamp to sync music to the iPod.
Winamp sync the music successfully, filling the iPod with great tunes.
However the iPod refuses to play said tunes back.

I break down and download the ego-maniacal-changes-all-the-file-associations-lost-a-law-suit-for-being-a-virus fucking iTunes. Which I have done and quickly un-installed in the past.
I attempt to access the iPod via iTunes, which demands I create and Apple account.
In creating an Apple account, they request my

• Name
• Birthdate
• Home Address
• Occupation
• And a Credit card Number

All just to access a product, we have already fucking purchased from a company that claims to just work; but wont allow me to simply drag and drop music onto it like EVERY OTHER mp3 player outer there, no matter how shitty. Now it will not let me finish creating my account because, it says my zip-code is wrong, regardless of the fact that I know where I live, and that it IS the zip-code associated with the credit card I entered, and never intend to use with this account EVER. So now I have to call Apple tech support, to get finish making my account.

I go to the Apple website and get the support number. I dial the number.
BUSY SIGNAL

seriously. It has been 4 hours, and there is no music on the iPod. I am considering advising her to return the thing.